Privacy policy

At Teearto, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
Information you provide when contacting customer support
Device, browser, and website usage information

How We Use Your Information

We may use your information to:

Process and deliver your orders
Provide order confirmations and shipping updates
Handle exchanges and customer support
Communicate with you about your orders
Improve our products, services, and website experience
Detect and prevent fraudulent or unauthorized transactions
Send promotional messages or offers where permitted and according to your preferences
Comply with applicable legal requirements

Payment Information

Payments made through our website may be processed by third-party payment providers. Teearto does not directly store complete card or payment credentials where those details are handled by the payment provider.

Payment providers may process your information according to their own privacy policies and security practices.

Cookies & Website Data

Our website may use cookies and similar technologies to remember preferences, understand how visitors use our website, maintain shopping-cart functionality, and improve the shopping experience.

Third-party services integrated with our store may also use cookies or similar technologies according to their own policies.

Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers involved in operating our business, such as:

Shipping and courier partners
Payment processors
Website and e-commerce service providers
Analytics and marketing service providers
Customer support services

We may also disclose information where required by applicable law or a valid legal request.

Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.

Your Choices

You may contact us to request assistance regarding your personal information or marketing communications, subject to applicable laws and any information we are legally required to retain.

Third-Party Links

Our website may contain links to third-party websites or services. Teearto is not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements. The updated policy will be published on this page.